Everything you need to know about your gift card
Enter your card number, expiration date (MM/YY), and CVV on the home page and click Continue. Your available balance will be displayed instantly — no account or login needed.
After checking your balance, a full list of recent transactions will be shown — including date, merchant name, and amount for each purchase.
A zero balance means all funds have been spent. Review your transaction history to confirm. If you believe this is an error, please contact support.
Common reasons for a declined card:
Check your balance first. If the issue persists, contact us.
Yes. Your Visa or Mastercard gift card can be used for online purchases wherever Visa or Mastercard debit cards are accepted. You may need to register your card's billing address before some online merchants will process the payment.
Visa and Mastercard gift cards are valid for use in the U.S. and District of Columbia only. International transactions are not supported.
Yes, many merchants allow split payments. Tell the cashier the exact amount to charge to your gift card, then pay the remainder with another payment method. For online purchases, check whether the retailer supports split payment at checkout.
The funds on your card do not expire. However, an inactivity fee may be deducted after 12 consecutive months of no purchases. Check the terms on the back of your card or your cardholder agreement for specific details.
Some cards may have the following fees:
There are no fees for checking your balance on this site. Refer to your cardholder agreement for the full fee schedule.
Contact the card issuer immediately using the number on the back of your card or in your cardholder agreement. You may be able to get a replacement card if you registered your card. You can also reach our support team for guidance.
Yes. Contact the number on the back of your card. Have your card number and personal details ready. A replacement fee may apply depending on the card issuer.
Still have questions?
Contact Support