Privacy Policy

1. Overview

MyBalance-Now ("we," "us," or "our") operates the website located at www.mybalance-now.com (the "Service"). This Privacy Policy explains what information we collect when you use our Service, how we use it, and the choices you have regarding your data.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

When you use our balance checking tool, you enter the following card details:

• Gift card number
• Expiration date (month and year)
• CVV security code
• Name on card (optional)

This information is transmitted securely to the card issuer's system solely to retrieve your balance. We do not store your full card number, CVV, or expiration date on our servers.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address (anonymized)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring URL

This data is collected via standard web server logs and analytics tools and is used solely to improve the performance and user experience of our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide the Service — to retrieve and display your gift card balance from the issuing bank's system.
• To improve the Service — to analyze usage patterns and fix technical issues.
• To respond to inquiries — if you contact our support team, we use the information you provide to respond to your request.
• To comply with legal obligations — where required by applicable law or regulation.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Data Security

We take data security seriously. All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL technology. Card details entered into our balance checker are transmitted directly to the card issuer's secure API and are never written to our database.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Cookies

We may use session cookies to maintain functionality during your visit (e.g., form state). We do not use tracking cookies for advertising purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Service may not function properly if cookies are disabled.

6. Third-Party Services

Our Service connects to card issuer APIs operated by third parties, including TBKK Card Services, Inc., The Bancorp Bank, Pathward, N.A., and Sutton Bank. When you submit your card details, that information is shared with the relevant issuer solely to retrieve your balance. These institutions operate under their own privacy policies, which we encourage you to review.

We may also use third-party analytics services (such as Google Analytics) to help us understand how visitors use our site. These services may collect anonymized usage data subject to their own privacy policies.

7. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access information we hold about you
• The right to request deletion of your data
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: